The operational workspace for service teams
Give every technician the context to make progress.
TechAssist brings tickets, customers, devices, schedules and the next useful action into one focused service workspace.
Book a demo ↗Service work, connected
Less hunting for context. More time solving the right thing.
A service ticket rarely tells the whole story. TechAssist brings together the customer conversation, device evidence, previous work and technician availability so teams can act with confidence.
See the work in context
Keep tickets, notes, contacts, configuration items and customer history in one useful view.
Work the queue with confidence
Prioritise, assign and progress service work with shared operational visibility.
Make every action count
Give technicians the evidence, guidance and follow-through they need to move work on.
TechAssist capabilities
The service desk, made more capable.
Live ticket workspace
Manage the full ticket story, including notes, checklists, attachments and customer communication.
Technician workload and scheduling
See the people behind the work, plan capacity and book time against real availability.
Customer and device evidence
Bring device details, configuration context and customer information into the technician’s working view.
AI-assisted service action
Support triage, updates and next steps without removing the technician’s judgement.